OMG! What a nightmare. My Yuneec Typhoon H remote controller is dead on arrival. It ruined my mood for the flight of Yuneec Typhoon H.
I called Yuneec support and was requested to return it back for repair after spending $1300.
Repair, well, I don’t think anyone agrees to have a repaired unit after spending so much dollars. I learned from the forum that the repaired unit doesn’t work as well as the brand new one.
With my tons of phone calls to push for an exchange, they agreed to send me new one considering I’m the valued customer.
A week later, I received my new controller. I have to say that I’m a beginner. I had to call the support again and again to get it work. It took around 2 hours and many tries to bind the hex.
The support told that if it still didn’t work, I might need to have the remote controller sent back to them again. Again? I did want to kick the Typhoon H off at that time. I told the support, I needed a full refund if it didn’t work this time and I would tell my friends not to purchase anything from Yuneec.
The support seemed to sense something and became very patient after that. With his help, I get the remote controller bind to the hex. I thought the nightmare ended up there. I started to try my first flight after everything was set up. I took off the Typhoon H. It ascended to 10 meters high. I noticed the landing gear was in the live video. Shouldn’t the landing gear retract itself at this height? I tried with my remote controller but still failed to have the landing gear retract. I ascended the Typhoon H and thought the landing gear might retract. But nothing changed when it was 20 meters high.
I landed the Typhoon H and call the tech support. I operated with their instructions but it would start and one leg would get stuck. My patience worn thinner and thinner. I didn’t even want to fly it anymore.
Three days later, my girlfriend told me she would like to watch me flying the typhoon H. I thought it could still fly at least. So we took the drone to an open area. When I tried to fly the typhoon H, the new controller had lost the binding to the aircraft body again. I started to try to bind them again and it took us 30 minutes with trials. It worked finally. But what most ridiculous thing was it lost signal from the aircraft again when my girlfriend was ready to what me flying.
I started the procedure again and again but my trials went in vain. I called tech support and they were even not able to help. I was recommended to send my Typhoon H for test. Seriously?!!!
The Typhoon H just ruined my day! I could see how frustrated my girlfriend was.
Should I send it back to repair or full refund? It is like an endless nightmare and I’m tired of everything about Typhoon H.